Privacy Policy

Introduction

Aieze Vertex Pvt Ltd (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of its users (“User” or “you”) while accessing or using our website (“Platform”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using the Platform immediately.

Definitions

Personal Information: Any information that identifies or can identify a person, such as name, email address, phone number, and IP address.
Sensitive Personal Data or Information (SPDI): Includes passwords, financial information, biometric data, or any other data classified as sensitive under applicable Indian laws.
Non-Personal Information: Any data that does not identify an individual directly, such as aggregated or anonymized data.

Information We Collect

Personal Information: Name, contact details, email address, and other identifiers provided voluntarily.
Sensitive Personal Data or Information (SPDI): Biometric or financial information, with prior written consent.
Non-Personal Information: Browser type, device type, IP address, geolocation, and browsing behavior collected through cookies.

How We Use Your Information

To provide and improve our services.
To respond to inquiries, requests, or feedback.
To analyze user behavior and improve user experience.
To comply with legal obligations and regulatory requirements.

Consent

By providing Personal Information or SPDI on our Platform, you consent to:

The collection, use, and disclosure of such data in accordance with this Privacy Policy.
Storage and processing of data on servers located in India or as permitted under applicable laws.

Disclosure of Information

We do not sell or rent your Personal Information to third parties. However, your data may be shared in the following cases:

With Service Providers: Trusted third-party vendors for facilitating operations.
Legal Requirements: To comply with legal obligations, court orders, or governmental directives.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard security practices, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Access and review your Personal Information.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent for the processing of SPDI.
Lodge a grievance through the Grievance Officer mentioned below.

Retention of Data

We retain your Personal Information only as long as necessary for the purposes outlined in this policy or as required by law.

Cookies

Our Platform uses cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to disable cookies; however, this may limit the functionality of the Platform.

Third-Party Links

The Platform may include links to third-party websites. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review the privacy policies of third-party platforms.

Grievance Redressal Mechanism

In compliance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our Grievance Officer for any concerns:

Grievance Officer: Gaurav Kumar Dubey

Email: support@aieze.in

Phone: 0120-6430440

Address: 417 & 418, Tower-4, ABC Park, Sector-135, Noida, UP, India -201304

Grievances will be resolved within 30 working days from the date of receipt.

Amendments to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this document periodically. Continued use of the Platform constitutes acceptance of any changes.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Gautam Budh Nagar, Uttar Pradesh, India.